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Before You Get in Touch

Your question may already be answered here — these are the ones we are asked most.

What makes We Custom Boxes the first Choice for Packaging?

WeCustomBoxes has gained trust because it provides high-quality custom boxes through dependable delivery service at affordable rates which include full customization options. Our packaging solutions use premium materials with advanced printing systems to deliver fast results while offering free design assistance for brands to enhance their product display and customer satisfaction.

How Much Will Sample Charges Cost Me?

The sample charges for your packaging depend on the selected box style, size, printing needs and finishing requirements. In many cases, plain samples are available at a lower cost, while fully printed samples may include additional charges.

What Are the Shipping Costs for Custom Boxes?

The calculation of custom boxes shipping expenses depends on the quantity of the order and dimensions of the boxes along with material weight and destination address. The shipping charges for larger or heavier shipments will increase while customers who place bulk orders may receive special pricing for their delivery service. The shipping information is typically provided during the quotation process.

Do I Have to Choose a White Box?

Your branding requirements allow you to select a white box. Your white custom boxes to be produced in various material colors and finishes.

Do You Offer Inside Box Printing?

Yes, we provide brands with the option of inside printing which creates a premium unboxing experience for customers. Businesses can design their box interiors by adding logos and patterns and promotional messages and product instructions and brand artwork to create a stronger customer impression.

How do you ensure the quality of your boxes?

Quality is our primary concern, using ICC-calibrated printers and ISO 14005-certified production processes to eliminate defects and meet international standards.

Will I see proof for my order?

Yes, we provide digital proof of your order before the production starts. You can check the designing, artwork, colors and sizes for accuracy. This allows any errors in the production and provides you with a satisfactory product.

Is There a Risk of Ink Cracking on the Boxes?

Ink cracking occurs when printers use low-grade materials to print on creasing areas. High-quality printing techniques together with durable coatings and proper box materials create a protection system which prevents cracking while maintaining a clean professional look.

What is a four-color process? What is CMYK?

The four-color printing process uses CMYK colors which stand for Cyan Magenta Yellow and Key Black. The printing process uses these four ink colors to produce various shades which artists can use to create detailed graphics in their custom packaging designs.

Do Larger Orders Take More Time to Ship?

The production process requires more time for both production and shipping of larger custom box orders because manufacturers need to create more packaging materials and prepare additional boxes. Production time also depends on the complexity of your design.

Do You Offer Rush or Expedited Shipping Options?

Yes, we provide rush shipping services to businesses who require their custom boxes quickly. The availability of these services depends on four factors which include the order size, box style, printing requirements and delivery location.

Why Is My Font Blurry on Printed Boxes and How Can I Prevent It?

The blurry fonts on printed boxes results because of low-resolution artwork, extremely small text sizes and incorrect file formatting. You can prevent it using high-resolution vector files together with readable font sizes and print-ready artwork resulting in clear text display for custom packaging.

What materials can I choose for customizing boxes myself?

Regarding materials, you have the liberty to choose any that best protect your products and are eco-friendly, ensuring they don't contribute to pollution. The materials should also be sturdy enough to safeguard fragile items.

What payment methods do you accept and how can payments be made?

We put our clients' convenience and happiness first, that's why we accept payments via several channels, such as internationally renowned third-party payment systems and debit or credit cards. To ensure smooth transactions, we work with reliable suppliers of payment solutions. Your payments are secured through encrypted sessions to prevent third-party interference and protect your financial info.

What styles and shapes are available for my custom boxes?

For custom boxes, our experienced manufacturers can design packaging in various shapes and sizes, ensuring a perfect fit for your products and giving them a distinctive appearance.